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September 16, 2006

iPod Took a Dump

I had a slight scare yesterday. I installed iTunes 7 on my computer and updated the software on my iPod. Afterward, my iPod took a big crap! Frozen! Reset, restore, nothing would help it! If it was plugged into my computer, my computer started acting up.

Of course I don't have the receipt anymore. I bought it a year ago this October at Best Buy in Yuma. I thought for sure I'd have to end up using it as a paperweight and buying a new one.

I did all the troubleshooting tips on Apple's website, no luck. Luckily, there are 3 Apple Stores here in Atlanta. I made an appointment online and was able to get in by 4pm at their "Genious Bar".

He checked a couple of things out, couldn't fix it, so replaced it. He said he was supposed to charge me $30 but "he forgot".

I thought for sure this was going to be a dissapointing situation, but I was surprised!

So, careful downloading the new iTunes....but their customer service is above the norm.

Posted by Sissy at September 16, 2006 05:39 PM | TrackBack